krups xp9000

System

well where do i start does anybody have a krups xp9000 this is my second machine too many problems for a $2000 dollar machin makes really great coffee and i love it but it stuffing up again tells me to descale so i do it doesnt finish its cycly and doesnt register turns on and off its already being blocked in and out of service centre this is all in matter of 2 years warranty runs out next month i think the computer in them is shit the company group seb are rude and dont care  

Lovey

Hello chee75 and welcome to the forum. I don't mean to sound rude, but perhaps you could start with some punctuation marks (or at least some capital letters at the start of each sentence) which would make trying to help you a lot easier. If your machine is playing up that much and the warranty is about ot run out, I would be getting it into the service centre ASAP for repairs.  Each time the machine is repaired, there should be some sort of warranty that comes with the repair, and the parts that are used. The other option, if it can't be fixed to your satisfaction, would be to try and get the machine declared as a 'lemon', and get a refund for it. If the item you purchased doesn't correctly perform its function (when used in accordance with the manufacturers specs), and it can't be repaired or rectified, you should be entitled to a refund on it. I don't own one of those machines, and I won't make any comments on it, no doubt someone else will do that. Good luck with it, Steve.