HAVING FUN WITH CUSTOMERS

Hotbean

For a bit of customer fun and interaction, we use some drinks names to farewell our patrons - which they get a kick out of.

Below is  a few that we use. Are there any others out there that could be added to the list?

See ya latte - See you later
Perculater - See you later
Chai - Ciao

bonya

Dear Hotbean, mate im all for having a laugh and interacting with customers, but that is no way to do it! I wouldn't be surprised if farewells such as "see you latte" actually made some customers stop coming. To put it simply there are much better ways of having a laugh than saying latte in your farewell. For the sake of your customers i hope your espresso is much better than your sense of humour! All the best Bonya

flatwhite

Well I was thinking that but I wasn't going to say anything.   Now that Bonya has...."Yeah" <crawls back into hole>

Trussell

We used to make some of the staff from the other shops (who get a discount so would always come back) sing their orders. Quite entertaining for the other customers and did wonders for staff morale  ;D

tommy

learn your customers names and orders  :-*

askthecoffeeguy

Not bad, but you must CHAI harder.  Ha, Ha, Ha.... ACG

One-a-day

Yes a bit cheesy

Gonzo

Look, there's a fine line you dont cross with clients. Suggest this goes over it & could lose clients...people in upper management with well developed goodwill with regular clients might be able to pull it off (with some), but younger / newer employees trying this on clients they dont know or know well enough and maybe naively going a bit too far in the things they might come up with / nah, not a good idea. This is something that would require a policy set by individual cafe owners & managers. If they reckon its ok, then they take responsibility if it backfires not you. geez, does that mean I just agreed with someone elses opinion above? Woops, G.

Hotbean

Hi All, I guess the main reason why I posted this was to have a bit of fun and possibly get some new phrases. I do agree that there is a time and a place for everything and stress that these phrases are only used in moderation. We have great staff at our Cafe that connect with our customers well and even if I do say so myself, have fairly good espresso to match. So, for those of you that would like to give your brain abit of a stretch and have a bit of fun, please post your suggestions, however for those of you who don't have that much to stretch or would like to inferiorize this type of having fun, I suggest go back to making that fantastic espresso you do so well at. : )                 ~ Long Live the Espresso ~