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Fault with Breville Dual Boiler - Pump, solenoid or both?

edited January 1970 in Espresso Machines
Hi all,
I'm not the most prolific poster but hope someone might have experienced something similar and can steer me in the right direction.

I have a 4 year old BES900 which has been serving me well, but has either one or two faults for which the time I think has come for me to look into.
For ~18 months, particularly during backflush but sometimes during a shot, there's a very loud buzzing noise.  It doesn't always happen though, and on perhaps 4-5 occasions the pressure has dropped to ~5 bar at the same time.
I think this is likely the solenoid.  Sometimes there's a perceptible delay between hitting the brew switch and the solenoid clicking in.

About 6 months ago I decided I needed a break from my coffee hobby and so it has been stored until 2 weeks ago.  It seemed to come out of retirement well with just the intermittent buzzing as above.  Last night though, a new symptom presented and obviously isn't going away on its own.  During a shot / with a blind, the pump will come up to full pressure, and then after a few seconds drops to anywhere from 7.5 - 8.5 bar.  When this happens the pump is sounding very quiet, almost like it has stalled.  It sometimes takes 20s to happen and sometimes almost immediately.

So what I'm trying to determine is whether this is a further symptom of a solenoid fault (though I don't see how it could be) or if the pump has done its dash.  Or could it even be the OPV?  I have adjusted that a couple of times over the years, over time the pressure drifted downwards a little but the machine has never shown the expected symptoms of the common solenoid gasket issue.

I can probably get the parts from needapart, but don't want to spend more than I have to.

Comments

  • Actually thinking about this logically it must be the pump, otherwise the OPV would be operating and sending water back to the tank and the pump would sound normal.  So I think I'll replace both the pump and solenoid and get whatever fun is left in the rest of the machine out of it, while I save for a more durable device...
  • Hi mate, it's a shame that these things aren't more durable.  They really are a great idea.  Would you be so good as to take some internal pics and post them... You may just save a few folk from donating theirs to premature landfill!!  Good luck mate!!
  • Thanks Brett, I probably can't complain too much really with ~3300 on the shot counter and who knows how many actuations for back-flushing... I intend to grab a few photos along the way, might be 3 weeks until the parts arrive though.  Still, at least I have the Aeropress to work my way through the 1kg bag of one of my favourite coffees I bought just in time for the BDB to pack a sad :)
  • Well, the parts finally arrived yesterday, so set to last night and replaced the pump and solenoid.  Working like new again, no buzz from the solenoid and the new pump seems quieter too. If anyone's interested, <a href="https://spark.adobe.com/video/sOItplRWjXpvZ">click here for basic pictorial "how-to" guide</a>
  • Great news mate!  Landfill postponed!!
  • Indeed, and normal caffeine levels are re-established!
  • Sounds like the pump as the pump creates the pressure in the grouphead ... hope that helps
  • Hello SES and welcome.  We hope that having established that as per the thread the OP is now enjoying trouble-free service from his Breville. 
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